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How to request an Allan Hancock College Official Transcript

Please read the options to request an official transcript as the options have changed.

Need information on college/university transcripts outside of Allan Hancock College?  Visit the External Transcripts page.

Option 1: Order Your Transcript Online

If you have been a credit student since summer 2009, you may order your transcript online.

• From the Hancock College Web Site
• Click on the myHancock student portal (located in the upper right corner)
• Log on
• Click on the Student tab
• Locate the My Transcript channel
• Click on Order My Official Transcript

You may choose from Rush Mail service or Regular Mail service.

Rush requests are processed within 1–3 business days of receiving the request. Regular service takes approximately 5 –10 business days to process from the date the request is received. 

This does not include the time needed for the transcript to be delivered by the US Postal Service – AHC uses first class mail service.

If you have not been a credit student at AHC since summer 2009, you may still order your transcript online.  However, you must first complete the online credit application to secure a portal account.  Once you complete the admission application, you will be given a username and password which will permit you to access the myHancock student portal within one hour of submission.  To proceed with ordering the transcript online, please follow the instructions above.

Due to our student system conversion, many course prefixes have changed from 5 or more characters to 4 or less. Follow the link to see the Transcript Addendum

Transcript Fees:

Your first two transcripts are free.  Online ordering requires that you select an order service but you will not be assessed a fee for your first two transcripts.  You will be assessed a fee for every order after your first two.

Rush Service: $10
Regular Service: $4

Option 2: Order Your Transcript Via Mail or Fax

If you are unable to order your transcript online, you may mail in or fax your transcript request. 

• Click to download the transcript request form 
• Print it, complete it and sign it,
• Include payment for each copy requested after your two free transcripts

Choose the Rush Mail service or Regular Mail service. Rush Mail requests are processed within 1– 3 business days of receiving the request. Regular service takes approximately 5–10 business days to process from the date the request is received. 

This does not include the time needed for the transcript to be delivered by the US Postal Service – AHC uses first class mail service.

Mail it to:                                                            
Allan Hancock College
Transcript Request/District Cashier
800 South College Dr
Santa Maria CA 93454-6399

Or Fax Your Transcript Request to (805) 925-2093

Option 3: Order Your Transcript In Person

Demand service transcript requests may be made in person at the listed locations below. Transcripts are printed while you wait—photo ID is required. 
The Demand service transcript fee is $10.00 per transcript.

Santa Maria Campus – 805 922-6966 ext. 3248
Hours of Operation:
Monday, Wednesday and Thursday, 8 a.m. to 4:30 p.m. 
Tuesday, 8 a.m. to 6 p.m. 
Friday, 8 a.m. to 4 p.m. 

The Lompoc Valley Center – 805 922-6966 ext. 5200 or 805 735-3366
Hours of Operation:
Monday-Thursday, 8 a.m. to 7 p.m
Friday, 8 a.m. to 4 p.m.  

Solvang Center – 805 922-6966 ext. 3355 or 805 693-1543
Hours of Operation:
Monday-Thursday, 9:30 a.m. to 6 p.m (closed 1 p.m. to 2 p.m.) 
Friday, 9:30 a.m. to 5:30 p.m (closed 1 p.m. to 2 p.m.   

Hours are subject to change when classes are not in session. Call the Center of your choice to confirm.

Frequently Asked Questions:

1. Does AHC accept transcript requests via email or phone?

AHC does not accept requests for transcripts via phone or email. Transcript requests must be signed and made in writing. You may request transcripts in person, online, by mail or by fax.

2. Can my parent, friend, spouse or any other third party pick up my transcripts?

You may allow a third party to order and pick up your transcript if you give the third party written permission to obtain the record. The written consent must include all of the following:

• • Specific instructions as to what the third party may order
  • Indicate if the transcript is to be mailed or picked up by the third party
  • The complete mailing address of where to send the transcript if the document is to be mailed
  • The complete name of the third party and the relationship to the student (spouse, parent, friend, coworker, etc.)
  • Your third party must provide their photo ID

3. Why do I have to give permission to my friend or anybody else to pick up my transcript?

The federal Family Educational Rights and Privacy Act (FERPA) require written permission from the student to release copies of their academic record. For more information on FERPA click this link 

4.  How can I pay for my transcripts?

If ordering online, payment must be made via credit card.  AHC accepts Visa, MasterCard, Discover or American Express.  If ordering by mail provide credit card information on the form, or include a check or money order.  If ordering your transcript via fax, include your credit card information. If ordering in person, you may choose one of the methods listed above, or pay cash.

5.  Can you hold my transcript request until after grades are posted?

Yes, please check the box that states, “Send transcript after grades are posted for the term indicated.” Or Hold for Grades if ordering online. Then select the term for which the grades must be posted.  If the semester has just ended, it may take up to one month to finalize and send transcripts. Rush Service may not be available.

6.    Can you hold my transcript request until after my degree is posted?

Yes, please check the box that states, “Send transcript after degree is posted.” “Or Hold for Degree” if ordering online. Then select the term of expected degree completion.  Once the term ends it may take up to a month to finalize grades and send transcripts with posted degrees and certificates. Rush Service may not be available.

7.  What if I have questions that are not addressed here?

Please contact the Admissions office at:
(805) 922-6966 ext 3278
or by email at bwilcox@hancockcollege.edu
or by fax (805) 925-2093

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