Complaint Procedures


Students
(Steps)

  1. Follow the procedure detailed under "Discrimination Complaints" or "Student Complaints Other Than Discrimination" in the current Allan Hancock College catalog section titled "Policies and Procedures" (Open catalog).
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Employees (Steps)

  1. Contact the Human Resources Department. 805 922-6966 ext. 3338.
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Accreditation

Students may contact the Accrediting Commission for Community and Junior Colleges (ACCJC) directly with complaints related to noncompliance with accreditation standards. Information on the ACCJC complaint process can be accessed at www.accjc.org/complaint-process.

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SPOTLIGHT

Victor Dealba

Victor Dealba
Emergency Medical Services Program

"Pursuing an EMS certificate at Allan Hancock College was one of the best decisions I have ever made. I am learning from some of the best instructors at one of the best training complexes around. I have a great group of classmates and we work to help each other toward graduation. I am so proud of being a member of the first EMS class at the new Public Safety Training Complex and I feel prepared to enter the work force as a Hancock graduate."
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Last Modified Mar 16, 2017