Student Grievances and Complaints

What are the Grounds for Student Complaints?

  • Any act or threat of intimidation, harassment or physical aggression
  • Arbitrary imposition of sanctions without due process
  • Violation of student rights which are described in board policies or the college catalog

Informal procedure for complaints

When a student feels that he/she has just cause for a complaint, the following preliminary steps must be taken in the sequence presented within ninety (90) days of the alleged incident:

  1. Meet with the person(s) involved in the complaint to seek a solution. The Associated Student Body's (ASB) commissioner of student rights may accompany the student and may assist both parties to achieve a mutually acceptable resolution of the complaint.
  2. Confer with the chairperson of the appropriate department in cases involving faculty or staff. The ASB commissioner of student rights may attend.
  3. Confer with the vice president, student services, or designee. He/she will call an informal conference with the parties involved in the complaint. In the case of a complaint against the vice president, student services, confer with the district affirmative action officer. In either case, the ASB commissioner of student rights may attend.

Formal Procedure for Student Complaints

If the student feels that the complaint has not been satisfactorily resolved by the informal procedures, he/she may submit a formal complaint to the vice president, student services office. Please review the catalog for the formal resolution procedures.

Submit Incident Report

If you have any questions on completing the form or reporting an incident, please contact the Vice President of Student Services office at 805-922-6966 ext. 3650.

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Rie Walden

Rie Walden
UCSB Transfer Student

I moved to the United States in 2012. My English was very limited, so I decided to enroll in noncredit ESL courses in the summer of that same year. By fall of 2013 after hard work and dedication, I was ready to transition to credit ESL. The sooner I started credit ESL the better, but as a new California resident the tuition was more expensive since I had to pay out of state tuition, so I decided to wait for a year to attend credit class at AHC. AHC has great student support programs that I utilized; for example, AIM, EOPS, CAN/TRIO, and the Tutorial Center. I recommend everyone to take advantage of these services and to ask for help from your instructors when needed.
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Last Modified Aug 17, 2017