Institutional Effectiveness

The office of institutional effectiveness (IE) supports the Allan Hancock College cyclic process of continuous quality improvement.  Institutional effectiveness is the systematic, integrated, and ongoing process of planning and data analysis to inform decision making in support of the college mission.

The goal of the Office of Institutional Effectiveness is to assist units in the integration of the planning, evaluation and resource allocation processes into a sustained, ongoing, and comprehensive practice in all college activities.

The IE office supports the following primary functions and services:

  • Institutional research
  • Facilitation of integrated planning, decision making, and resource allocation
  • Program review (including student services and administrative) by providing student outcome and achievement data and survey research
  • Enrollment management
  • Accountability reporting
  • Accreditation


Paul Murphy, Ph.D.
Vice President, Institutional Effectiveness
(805) 922-6966 Ext. 3755

Armando Cortez
Senior Research and Planning Analyst
(805) 922-6966 Ext. 3754

Erica Biely
Senior Research and Planning Analyst
(805) 922-6966 Ext. 3712

Jennie Robertson
Learning Outcomes Analyst
(805) 922-6966 Ext. 3880

Holly Costello
Administrative Secretary V
(805) 922-6966 Ext. 3045


Bldg. A-400
Fax: (805) 614-0742


Monday - Thursdays 8 a.m.-4:30 p.m.
Friday 8 a.m.-4 p.m.

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Last Modified Feb 8, 2017