Outcomes

Student Learning Outcomes (SLOs) are the knowledge, skills, abilities, and attitudes that a student is expected to achieve by the end (or as a result) of his or her engagement in a given educational experience.

SLOs are defined for all levels of the college. Course or service SLOs should align with the program SLOs identified by each discipline or student services unit; similarly, every program and service on campus should address at least one institutional learning outcome.

 

course learning outcomes

The official course outcomes are now listed in eLumen. Faculty members may log in to eLumen using their myHancock login/password to locate the course level outcomes that IRP has on file. If your outcomes are missing or you have further questions or require eLumen training, please contact Jennie Robertson, Learning Outcomes Analyst in IRP at ext. 3880 or by email.

 

program learning outcomes

The official program outcomes are now listed in the college catalog on pages 61-111.

 

student service outcomes

The Student Services Division at Allan Hancock College has identified learning outcomes to support student programs and services. The assessment of those outcomes enables the college to understand its effectiveness and improve student services and support functions. 

ADMISSIONS & RECORDS

  • SLO 1: Students will be able to order their AHC Transcripts via TranscriptsPlus.
  • SLO 2: First time college students will submit their high school transcripts for evaluation.
  • SLO 3: Transfer students will submit their external college transcripts for evaluation.
  • SLO 4: AHC graduates will meet degree requirements within the semester in which they applied for a diploma.

CAN (TRIO)

  • SLO 1:  Acceptance Meeting - Student will be able to identify specific services and program requirements.
  • SLO 2:  Campus Visits - Student exposure to university culture and admissions requirements help them choose their preferred transfer school(s).
  • SLO 3:  Academic/Personal Counseling - Student will begin to develop decision-making skills to aid their education and career goals by reviewing academic progress and academic direction.
  • SLO 4:  Financial Literacy - Students learn real-world financial management strategies and options on financing their education.
  • SLO 5:  Happy Hour - Students will increase their cultural and professional awareness and networking opportunities.
  • SLO 6:  Peer Mentoring - Students will establish a relationship with a peer and learn about academic and campus resources and effective learning-skills techniques.
  • SLO 7: CSU/UC Transfer Application Workshops: Students will receive effective guidance to fill out applications for transfer to universities.

COUNSELING/UNIVERSITY TRANSFER CENTER (UTC)

  • SLO 1: Students are  able to identify support services appropriate to their success.
  • SLO 2: Transfer students are able to complete the appropriate application for a given university.
  • SLO 3: Students are able to navigate online counseling resources.
  • SLO 4: Students are able to identify barriers to their academic success.
  • SLO 5: Students are able to identify strategies and interventions to overcome barriers to achieving academic success.
  • SLO 6: Transfer students are able to identify at least one university that offers their major.
  • SLO 7: Students are able to articulate short term educational goals.
  • SLO 8: Students are able to articulate long term educational goals.
  • SLO 9: Students are able to develop a semester by semester academic plan.

CalWORKs

  • SLO 1: Students will be able to identify major CalWORKs program requirements and services.
  • SLO 2: Students will be able to identify individual needs.
  • SLO 3: Students will identify solutions to the identified individual needs.
  • SLO 4: Students will demonstrate the ability to complete the entire financial aid process.
  • SLO 5: Students will utilize myHancock email account as a communication tool.
  • SLO 6: Students will be able to articulate short and/or long term goal(s) to develop their Student Educational Plan.

EOPS/CARE

  • SLO 1: Student will articulate short term and/or long term goal(s) and develop a semester by semester plan.
  • SLO 2: Students will assess barriers to their success and identify strategies and necessary services/resource.
  • SLO 3: Students will be able identify EOPS/CARE services to strengthen their academic progress.
  • SLO 4: Students will be able to apply time management skills in priority registration.
  • SLO 5: Students will be able to demonstrate the importance of meeting deadlines and requirements as contracted in EOPS.
  • SLO 6: Students will demonstrate the ability to complete FAFSA online and financial aid process.

FINANCIAL AID

  • SLO 1: Students will be able to complete the financial aid application independently.
  • SLO 2: Students will be able to comprehend and comply with the financial aid processes following the submission of the FAFSA application.
  • SLO 3: SAP workshop attendees will be able to understand the basic components of the FA SAP policy.
  • SLO 4: Students who meet with peers will be able to demonstrate the ability to check their FA status online.
  • SLO 5: Students will be able to identify various sources of aid (grants, loans, scholarships, Veterans etc.)
  • SLO 6: Student will be aware of financial aid application and/or processing deadlines.
  • SLO 7: Students will understand the basic components of financial literacy.

HEALTH SERVICES

  • SLO 1: Students will increase their general awareness of Health Services.
  • SLO 3: Students will be aware of the college smoking policy and cessation services.
  • SLO 4: Students will gain and retain new knowledge on Sexually Transmitted Infections (STI) following a class presentation.
  • SLO 6: Students will know their high risk alcohol behavior score following a screening in health services.
  • SLO 7: Students will gain and retain new knowledge regarding depression and suicide prevention following a class presentation.
  • SLO 8: Students will gain new knowledge regarding alcohol use following a class presentation.
  • SLO 9: Student who complete a wellness module in the Student Health Center will report gaining new knowledge regarding their health concern and show willingness to change their health behavior.
  • SLO 10: Students receiving personal counseling will report a decrease in depressions/anxiety symptoms at the conclusion of the semester.

LEARNING ASSISTANCE PROGRAM (LAP)

  • SLO 1: Request and use a disability related accommodation in a timely manner.
  • SLO 2: Identify accommodations that are related to his or her disability.
  • SLO 3: Use the learning strategies recommended by his or her disability specialist.
  • SLO 4: Use adaptive computer technology when related to his or her disability.

LIBRARY SERVICES

  • SLO 1: Navigate a physical or virtual library to find a variety of resources to answer information needs.
  • SLO 2: Use the research process to efficiently locate and use the most appropriate source of information for a problem or question.
  • SLO 3: Evaluate the quality of information sources for bias, currency, authority, accuracy, and coverage.
  • SLO 4: Use information ethically by citing sources, not representing work attributable to others as their own, and requesting permission for use of copyrighted materials.

NONCREDIT MATRICULATION

  • SLO 1: Student will write at least one educational goal.
  • SLO 2: Student will write at least one Academic and/or Student Support Service.

STUDENT ACTIVITIES

  • SLO 1: ASBG and Student Clubs will organize and participate in civic and community causes, i.e., Bulldog Bow-WOW, Diversity Day, Cinco de Mayo, Christmas toy and food drive, blood drive.
  • SLO 2: ASBG and Student Club member will be able to identify resources and procedures needed to organize an event.

TESTING CENTER

  • SLO 1: Students will understand the importance of good test preparation and the consequences of not preparing for the assessment test.
  • SLO 2: Students will be able to identify their English/math course/s they placed into and identify the next step in the matriculation process.

TUTORIAL CENTER

  • SLO 1: Students will successfully complete the courses in which they receive tutorial services.
  • SLO 2: Students will be able to identify their own learning styles.
  • SLO 3: Students will be able to identify and articulate their content related questions.
  • SLO 4: Students will be able to break down the subject matter into manageable steps to arrive at solutions.
  • SLO 5: Students will be able to apply study skills techniques for reading textbooks and other course materials.
  • SLO 6: Students will be able to utilize at least one notetaking method appropriate for their learning style.
  • SLO 7: Students will be able to prioritize their study time.
  • SLO 8: Students will be able to determine how much time is needed to be successful in a specific course.
  • SLO 9: Students will be able to make and use a time management schedule.

 

ADMINISTRATIVE SERVICE AREA outcomes

The various administrative units at Allan Hancock College have identified outcomes to support their areas. The assessment of those outcomes enables the college to understand its effectiveness and improve administrative functions. 

AUXILIARY ACCOUNTING SERVICES

  • SAO 1: Close AHC Foundation books within two weeks of month end.
  • SAO 2: Process all Accounts Payable within the vendor terms.
  • SAO 3: Process Bookstore and AHC Foundation payroll on-time with 99% accuracy.
  • SAO 4: Perform at least one random Bookstore safe count each month.
  • SAO 5: Provide a 12 business day maximum turnaround on green sheets that are complete, comply with appropriate codes and have required back-up and authorization.

AUXILIARIES - PCPA

  • SAO 1: Maintain a positive fund balance at fiscal year-end.
  • SAO 2: Achieve 65% average capacity in all venues.
  • SAO 3: Provide monthly financial package to PCPA Managers with summary of results within two weeks of month-end.
  • SAO 4: Establish a bi-monthly payroll for hourly employees and monthly payroll for exempt salaried employees by the 26th of each month.
  • SAO 5: Update Employee Handbook and keep current each year.
  • SAO 6: Provide patrons with excellent service at the box office.
  • SAO 7: Ensure patrons have a safe and pleasant experience while attending productions.
  • SAO 8: Optimize box office staffing to provide maximum customer service at minimum cost per hour (goals to be determined).
  • SAO 9: Collaborate with the PCPA Foundation to evaluate the role and mission of the PCPA Foundation as a supporting organization of PCPA in an effort to grow contributed income and development activities.
  • SAO 10: Continue focus on audience development.
  • SAO 11: Develop and implement a formal plan and process for funding equipment and technology requirements.

BOOKSTORE

  • SAO 1: Implement Bookstore staff reorganization.
  • SAO 2: Expand rental program.
  • SAO 3: Develop campus partnering program.
  • SAO 4: Develop structured student employee position and training program.
  • SAO 5: Revise web site.
  • SAO 6: Restore Bookstore profitability.
  • SAO 7: Implement revised internal control procedures and hardware.

BUSINESS SERVICES

  • SAO 1: Timely distribution of student refunds.
  • SAO 2: Successful implementation of online parking permit system.

CAMPUS GRAPHICS

  • SAO 1: Enhance/increase campus graphics insourcing services to students, staff and non-profits.
  • SAO 2: Enhance/increase communication to students and non-profits about campus graphics services.
  • SAO 3: Provide a retail presence for students, staff and non-profits.

CAMPUS POLICE

  • SAO 1: Reduction in crime.
  • SAO 2: Increase in number of crimes solved.
  • SAO 3: Overall feeling of safety on campus.

AHC FOUNDATION

  • SAO 1: Engage in timely, accurate communication with donors.
  • SAO 2: Successfully acquire resources to address the college’s identified critical needs.
  • SAO 3: Maintain compliance with all Federal, State, and District standards to enable the AHC Foundation to continue to operate as a non-profit organization.
  • SAO 4: Build awareness among college employees of how the AHC Foundation can support their programs.

HUMAN RESOURCES

  • SAO 1: The institution maintains a sufficient number of qualified staff with full-time responsibility to the institution.
  • SAO 2: The institution has a sufficient number of support staff and administrators with appropriate preparation and experience to provide the administrative services necessary to support the institution’s mission and purposes.

INFORMATION TECHNOLOGY SERVICES

  • SAO 1: Employees are provided with the technology resources needed to accomplish their functions.
  • SAO 2: Employees are satisfied with the outcomes of their technology support requests.

INSTITUTIONAL GRANTS

  • SAO 1: Develop new resources to increase the amount of external support for educational programs and support services.
  • SAO 2: Enhance the college’s capacity to develop proposals and administer funded projects.
  • SAO 3: Strengthen campus and community collaborations.

INSTITUTIONAL RESEARCH & PLANNING

  • SAO 1: Respond to requests for data by date needed.
  • SAO 2: Complete federal and state reports by due dates.
  • SAO 3: Provide access to common program review / annual updates data.
  • SAO 4: Archive program review and annual updates documents.

PLANT SERVICES

  • SAO 1: Maintenance – Reduce the time frame for completing repair work orders to within one week from submittal to completion.
  • SAO 2: Custodial – Improve cleaning efficiency of custodial staff by improving cleaning methods and equipment to maintain Level III Cleanliness.
  • SAO 3: Grounds – Reduce the campus grounds water usage and improve the landscaping with more native vegetation.
  • SAO 4: Transportation – Improve staff transportation and reduce fossil fuel costs by adding more alternative fuel vehicles.

PUBLIC AFFAIRS AND PUBLICATIONS

  • SAO 1: Enhance/increase communication to students, staff and the public via social media channels.
  • SAO 2: Increase web traffic and “self serve” options for students and the public to access college information.
  • SAO 3: Provide valuable real-time information via the Student Helpdesk.

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SPOTLIGHT

Julie Gutierrez

Julie Gutierrez
ECS Student

"Allan Hancock College is the greatest thing that has happened to me. It has given me the opportunity to grow and learn valuable information from experienced teaching staff while staying at home saving money. I will transfer to a four-year college next spring."
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Student Success Scorecard

Last Modified Apr 8, 2014