Complaint Procedures


Students
(Steps)

  1. Follow the procedure detailed under "Discrimination Complaints" or "Student Complaints Other Than Discrimation" in the current Allan Hancock College catalog section titled "Policies and Procedures" (Open catalog).
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Employees (Steps)

  1. Contact the Human Resources Department. 805 922-6966 ext. 3338.
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Accreditation

Students may contact the Accrediting Commission for Community and Junior Colleges (ACCJC) directly with complaints related to noncompliance with accreditation standards. Information on the ACCJC complaint process can be accessed at www.accjc.org/complaint-process.

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SPOTLIGHT

Keely Moriarty

Keely Moriarty
Fire Academy Student

"The academy has shown me a lot more than I even suspected. It's showed me the physical demands that you need to reach and the instructors push you over the limits just so that when go to do the real thing you can achieve that. You'll push yourself and eventually reach the limits that you thought you were never capable of. You get really hands-on with all your crew and working with each of the instructors. The most valuable thing that I've learned in the academy is learning to work to your own level of excellence. Being at the college has been a great experience."
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Last Modified Apr 7, 2015