Complaint Procedures


Students
(Steps)

  1. Follow the procedure detailed under "Discrimination Complaints" or "Student Complaints Other Than Discrimation" in the current Allan Hancock College catalog section titled "Policies and Procedures" (Open catalog).
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Employees (Steps)

  1. Contact the Human Resources Department. 805 922-6966 ext. 3338.
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Accreditation

Students may contact the Accrediting Commission for Community and Junior Colleges (ACCJC) directly with complaints related to noncompliance with accreditation standards. Information on the ACCJC complaint process can be accessed at www.accjc.org/complaint-process.

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SPOTLIGHT

Eric Gardley

Eric Gardley
CAL Fire/San Luis Obispo County Fire

"Enrolling in the Fire Academy at Hancock was the best decision of my life. I am receiving an amazing education from instructors who have hundreds of years of experience combined. We are able to apply what we learn inside the classroom to real world applications by using the complex's state-of-the-art facilities. There is no doubt in my mind, I will be as prepared as possible to hit the ground running with a fire department after I graduate."
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Student Success Scorecard

Last Modified Apr 7, 2015