Complaint Procedures


Students
(Steps)

  1. Follow the procedure detailed under "Discrimination Complaints" or "Student Complaints Other Than Discrimation" in the current Allan Hancock College catalog section titled "Policies and Procedures" (Open catalog).
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Employees (Steps)

  1. Contact the Human Resources Department. 805 922-6966 ext. 3338.
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Accreditation

Students may contact the Accrediting Commission for Community and Junior Colleges (ACCJC) directly with complaints related to noncompliance with accreditation standards. Information on the ACCJC complaint process can be accessed at www.accjc.org/complaint-process.

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Lacey Hemeon

Lacey Hemeon
Medical Assisting Student

"I am getting the hands-on training that I need for my medical assisting certification. Hancock is convenient for me to commute to and is very affordable. The instructors are very helpful and knowledgeable. After this program, I plan on getting either my RN or going on to get my physician assistant license."
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Last Modified May 7, 2014