Skip Main Navigation

Online Financial Aid

Welcome to Online Chat! Financial Aid Representatives are available for quick, general financial aid related questions.  The chat service is open to Hancock students only.  The financia; aid staff will only provide general information, and will not share student's financial or academic records. 

How to use chat? Simply click on Knock on Door on the financial aid staff member's card if you see a green light. Note: Before you knock on any of the doors in the lobby below please make sure you are logged in to ConexED. You can do that by visiting https://hancockcollege.craniumcafe.com/ and entering your myHancock  user name and password.

Please note: The chat feature is compatible with Chrome only.  Students using other web browsers may experience technical problems when trying to connect to online chat.

Video chat with Financial Aid Staff on Cranium Cafe