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E-mail Reference Service

Welcome! Faculty, staff and students may use this service for questions that have concise, factual answers. Limit use to three questions per day. Every reasonable attempt will be made by library staff to respond your questions within 24 hours (Monday-Friday). Questions send to us on a holiday, break, or weekend will not reach the library until the next regular business day.

If you have a more immediate need for reference services, please call or visit:
AHC Learning Resources Center – Santa Maria Campus (922-6966, ext. 3322),
Jacoby Learning Resources Center – Lompoc Valley Center (922-6966 ext. 5224) or email us at eref@hancockcollege.edu.

What we can answer by e-mail

All questions must be class-related.
Questions must be able to be answered with short, factual responses, such as addresses or phone numbers of businesses or organizations, a historical fact or date, the source of a quotation, etc.
We can suggest appropriate sources for beginning or continuing your research.

What we can't answer by e-mail

In-depth reference services are not available via e-mail.

Requests for extensive bibliographies on a topic, questions requiring legal or medical interpretation, or questions that require searching on microfilm are not available via e-mail.

Ask your question

Please use the form below to submit your question. Include in your description the limits or context of the question -- e.g., what class does your question pertain to, do you need historical or current information, what field of knowledge is the question related to -- the who, what, why, when and where of the question.

E-Reference Form

Contact Information (* indicates required information)

* Requestor (select the name that applies) Student Faculty Staff
* Your Name:*Phone* Email Address:*Deadline* Subject of your question:** Your Question:*

Thank you.

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