FAQs

  1. What should I take my first semester at AHC?
  2. How many units should I take?
  3. What classes do I need to take in order to earn a certificate and/or degree?
  4. What classes do I need to take in order to transfer to a university?
  5. What is a comprehensive student education plan (SEP)?
  6. What is the difference between a counseling walk-in and an appointment?
  7. How do I prepare for a counseling appointment?
  8. What should I do if I am not in good standing with the college?
  9. What happens if I fail a class?
  10. How do I view my grades?
  11. What do I do if I am "waitlisted" for a class?
  12. What if I still have questions?
What should I take my first semester at AHC?

All new students are required to attend an Educational Planning Workshop (EPW) as part of your Steps to Enrollment.  A counselor will facilitate the workshop and help you create a 1st semester plan.  The workshop will cover certificate, associate degree, and transfer requirements and introduce you to DegreeWorks, a degree auditing system which tracks your certificate/degree completion.  Check out the list of available workshop dates.

How many units should I take?

It depends on your unique situation. If you are not employed, you may want to enroll full-time (12 -15 units). If you are working no more than 20 hours per week, you may be enrolled as a full-time student (12 units) providing you don’t have additional commitments (for example children, family obligations, outside activities, etc.). 

If you are working full time, 35+ hours per week, you should limit enrollment to no more than 6 units. If you are unsure about the number of units to take, it is better to start off slow and be successful.

What classes do I need to take in order to earn a certificate and/or degree?

We encourage all students to check out DegreeWorks.  It is a degree-auditing and tracking tool which enables students to evaluate academic progress towards earning a certificate and/or degree.  We strongly encourage all students to schedule a counseling appointment in order to develop a comprehensive student education plan.

What classes do I need to take in order to transfer to a university?

If your goal is to transfer to a university, in most cases, you will take general education and major preparation courses.  It is important to schedule a counseling appointment to discuss the courses you should take.  A counselor will create a comprehensive student education plan which outlines your transfer course path.  Note: If you have attended other colleges/universities, you are required to submit all official external transcripts to the office of Admissions and Records prior to scheduling a counseling appointment.

What is a comprehensive student education plan (SEP)?

A comprehensive student education plan (SEP) outlines all the courses you will need to reach your educational goal.  A counselor will use DegreeWorks to set up your plan and it is your responsibility as a student to meet with a counselor every semester to update your plan.  The SEP will help you stay on track and ensure you transfer in a timely manner.  Note: If you have attended another colleges/universities, you are required to submit all official transcripts to the office of Admissions and Records prior to scheduling a counseling appointment. 

What is the difference between a counseling walk-in and an appointment?

Walk-in counseling is appropriate for short, quick answer questions that are limited to 10 minutes.

Appointments are designed to address more complex questions, such as degree evaluations, transfer requirements, transcript evaluations (official external transcripts from other colleges/universities must be on file in Admissions and Records), comprehensive student education plans (SEP), clarifying educational/career goals, long term planning and more.

How do I prepare for a counseling appointment?

You may schedule an appointment to see a counselor up to two weeks in advance.   Appointments can be made from our counseling webpage, by phone or in person.  Prior to your appointment, you should have completed the following:

If you have attended other colleges/universities, all of your official external transcripts must be on file with Admissions and Records. You may confirm with Admissions and Records that your transcripts are on file and have been evaluated by the Transcript Evaluator prior to your counseling appointment.

Be prepared for your appointment by writing down your questions, arriving five minutes prior to your appointment, and checking in with the receptionist. Arriving more than 10 minutes late will require you to reschedule your appointment.

What should I do if I am not in good standing with the college?

Being on academic and/or progress probation is to be taken seriously.  We encourage all students to attend a Grades Matter Workshop.  The Counseling Department has developed this workshop to help you understand your academic standing.  You will learn strategies to get back on track and regain good standing with the college. 

Academic probation occurs when you earn below a 2.0 cumulative GPA.  Addressing your probation status early can help you avoid future complications.  Continued academic difficulties can lead to dismissal from the college and the loss of priority registration and BOG eligibility.

Progress probation occurs when you do not complete more than 50% of your cumulative attempted units.  Continued progress difficulties can lead to dismissal from the college and the loss of priority registration and BOG eligibility.

Please refer to our Probation & Dismissal section on our counseling webpage for more information.

What happens if I fail a class?

Earning an A, B, C, or P grade in a class is considered passing.  If a student earns a D or F grade, it is considered substandard. 

Many times a student will want to repeat the same course in which he/she earned a substandard grade in order to raise his/her GPA.  This process is called course repetition.  When a course is repeated with a passing grade, only the first-two substandard grades will be alleviated from the GPA.  

Another strategy students may use in order to alleviate substandard grades from his/her cumulative GPA is called academic renewal.  Academic Renewal allows a student to alleviate up to 3 semesters of substandard grades from their cumulative GPA.  A student must wait at least a year since the grade to be alleviated was completed.  Also, the student must have completed either 18 units with a 2.4 GPA or 24 units with a 2.0 GPA since the course(s) to be alleviated were completed.  When work is alleviated, the permanent record shall be annotated in such a manner that all work remains legible ensuring a true and complete academic history.  An academic renewal form must be filed with a counselor.  All academic renewals are non-reversible. 

How do I view my grades?

Once grades are final, you may view your grades on myHancock which is your student portal.  

What do I do if I am “waitlisted” for a class?

If you are waitlisted for a class, you must check your myHancock email every day. An email will be sent to you once space opens in the course. You will have 24 hours to respond to your email. Follow the instructions in the email to add yourself to the course. Failure to respond within the 24 hour time limit will result in being dropped from the waitlist.

What if I still have questions?

The counseling team is dedicated to your student success. We are here to answer your questions and assist you. Schedule an appointment early in your academic career and allow us to help you plan a successful educational journey.

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Last Modified Sep 10, 2018