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Dear Students, 

In an effort to stop the spread of COVID-19, the Counseling Office is currently serving students in a virtual environment.  We know this is a time of uncertainty and concern for many of you, and we want to reassure you that although we may not be able to offer in-person services at this time, we will continue to be available to assist you.  

As Counselors, we are committed to continue offering excellent services while also protecting the health and safety of our students, faculty, staff, and community.  We thank you and appreciate your flexibility and understanding as we navigate through these challenging times.  Please stay healthy!


Call 805-922-6966 ext.3293 to schedule your preferred method of appointment. Please have your H# ready.

Counselors are available via telephone and/or Zoom, a video-conferencing tool.  

Planning to use a smartphone for your zoom appointment?  Be sure to download the Zoom App prior to your scheduled appointment. For students using other devices (desktop/iPad/lap top), we encourage you to use Chrome or Firefox.   

If you scheduled a zoom appointment, an email with the zoom link will be sent to your Hancock email the day before your appointment.  If you don't have a Hancock email, the zoom link will be sent to your personal email account on file.   

Call 805-922-6966 ext.3293 to speak to a counselor. Please have your H# ready.

Your questions will be answered in the order received. 

NEED TO KNOW:  Counselors will be returning your phone call from an off campus phone number.  A counselor may call you from an unknown number.  

Prefer to participate in online chat?  Counselors are available through Online Chat.  Select a counselor who's light is green and says "Online Now" and a counselor will assist you. 

Email your question to a counselor. We encourage you to use your Hancock email account.  The email must include your H#.  The response time will depend on the volume of emails.  Most questions will be responded to within three business days.  Please email your questions to


Counselors can help you with:

  • Developing a Comprehensive Student Education Plan using DegreeWorks
  • Interpretation of English and Math Placement
  • Transfer Planning
  • Career Planning
  • Personal Counseling
  • Campus and Community Referrals
  • Academic/Progress Probation Counseling
  • Student Success Strategies

The Counseling Department serves a diverse student population with academic, career, transfer, and personal counseling needs.  The counseling faculty and staff are committed to empower and educate students on how to achieve their academic goals by developing a comprehensive student education plan and referrals to campus and community resources. 

Locations and Hours

Santa Maria Campus
Building A, 1st Floor Student Services
1-805-922-6966 ext. 3293

Lompoc Valley Center 
Building 1 
(805) 735-3366 ext. 5374

Remote Hours
Monday, Wednesday, & Thursday: 8 a.m. to 4:30 p.m.
Tuesday: 8 a.m. to 6 p.m. 
Friday: 8 a.m. to 4 p.m.