Drop in for a chat.
When: Mondays to Thursdays: 9 a.m.-12:15 p.m.; 1:30-3:30 p.m.; and Fridays: 9-11
L.A.P. staff are available to you to chat, to answer questions, and to help you find
resources. As always, you can also find them in Cranium Cafe or you can call the office at 805.922.6966 ext. 3274 to make an appointment.
In an effort to stop the spread of COVID-19, the Learning Assistance Program has transitioned to serving students in a virtual
LAP Counselors, specialists, and Deaf services are now available to serve you through
various methods. We are able to assist you via telephone, email, online chat, and/or
video-conferencing. Students wishing to "see" their Counselor through video-conferencing
are able to do so by using Cranium Café or Zoom. Both are able to be accessed via
a smart phone or a computer. We encourage you to find a method that fits your needs.
We know this is a time of uncertainty and concern for many of you, and we want to
reassure you that although we may not be able to offer in-person services at this
time, we will continue to be available to assist you.
We are committed to continue to offer excellent services while also protecting the
health and safety of our students, faculty, staff, and community. We thank you and
appreciate your flexibility and understanding as we navigate through these challenging
times. Please stay healthy!
For scheduled appointments, Counselors are available via telephone and/or video-conferencing.
If you wish to "see" your Counselor via video-conferencing, you are able to do so
using Cranium Café. At the time of your appointment, you are required to be logged
into your myHancock portal and enter Cranium Café. An email with detailed information
will be sent to you once an appointment has been scheduled. You will need to have
a webcam and internet connection. Cranium Café is only compatible with Chrome.
Call 805-922-6966 ext. 3274 for Santa Maria LAP or ext. 5274 for Lompoc LAP to schedule
your preferred method of appointment. Please have your H# ready.
You can click on the "LAP Online" button above to video chat with your counselor or
specialist. Click on the Knock on Door button to enter the counselor's lobby for a
You can also call 805-922-6966 with the extension listed below. If you do not get
an answer, please leave a voice mail. Feel free to call the office at the extension
3274 or 5274 if you have any difficulty.
Kerry Runkle ext.3504
Linda Kelly ext.5214
Lala Karapetian ext. 3503
Lisa Marsalek ext. 3506
Jackie Widle ext. 3289
Nancy Hernandez ext. 3788
Sarah Easton ext. 3670
Sarah Van Winkle ext. 3295
Weston Guerra ext. 5275
If you are already approved for testing accommodations, you do not need to do anything
else to continue receiving those accommodations, even in an online classroom. You
may want to send an email reminder to your instructor that you have been approved
for accommodations, so they can contact our office for assistance if needed.
If you are eligible for test accommodations, and have not requested it for this semester,
please contact the office using the methods above to make an appointment with your
If you are using interpreter or captioning services for instruction, those services
will continue to be offered in online courses. If you have any questions, please contact
Julia Townsend at email@example.com or by video phone at 805-266-7874
If you are currently using note taking as an accommodation, you can continue to do
so in any online classes that has live lecture or pre-recorded lecture. The LAP office
will be working with note takers to establish how notes will be transferred to students.
If you are utilizing e-text or any assistive hardware/software this term and need
assistance, please contact Sarah Easton or Nancy Hernandez.
Freedom Scientific has offered FREE license use for ZoomText, JAWS (used by students
who are visually impaired), and Fusion (a screen reader) for anyone through June 30,
2020. To activate your license, go to
Monday to Thursday, 8:00 AM to 4:30 PM
Friday, 8:00 AM to 4:00 PM
Yes! You can get a voter registration form in the LAP office, or you can go to California's
online voter registration link.
The LAP team can help you with:
- Developing a Comprehensive Student Education Plan
- Transfer planning
- Career planning
- Personal Counseling
- Campus and community referrals
- Student success strategies
- Probation counseling
Building A, Room A304
1-805-922-6966 Ext. 3274
Video Phone: 805-266-7874
Building 1, Room 102N
805-735-3366 ext. 5274
M, T, W, Th: 8 a.m. to 4:30 p.m.
Fri: 8 a.m. to 4 p.m.