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Guidelines and Policies

Welcome to the Academic Resource Center's Tutorial Center! 

Please follow these guidelines for ARC tutoring appointments. 

  1. Register for the free-noncredit course: Supervised Tutoring CRN# 40623 (BASK 7004A) 
  2. DO NOT drop the Supervised Tutoring (BASK 7004A) course at any time during the semester (even if you drop the course that you are receiving tutoring for. This course is how we collect our data and funds to keep our tutoring services FREE.) 😊 
  3.  Attend your session: Tutors show up just for your session, so please attend each session and arrive on time. 
  4. CANCELATIONS:  
    • Regular cancelations should be made at least 3 HOURS before your appointment; limit of 4 cancellations per semester. Please contact us using one of the methods listed below.  
    • Late cancelation: Canceling your appointment with less than 3 hours’ notice will result in a late cancelation. If you receive 4 late cancelations, your appointments will be canceled. In the meantime, you can access drop-in tutoring (you may access appointment-based tutoring the following semester) 
    • Permanent cancel: If you no longer need tutoring, please let us know as soon as possible, as other students may be waiting for an appointment slot. 
    • No-show policy: If you do not attend your appointment or do not inform the Tutorial Center in advance, you will receive a no-show for your appointment. If you receive 2 no-shows, you can be dropped from tutoring sessions for the current semester. Check Successnet to see all your tutoring appointments. 

*PLEASE NOTE: When you receive an email reminder for your tutoring appointment: 

DO NOT reject/decline/cancel any appointments in your Outlook calendar (this could result in cancelling ALL your future appointments). 

Please make cancellations with one of these options: 

Get the most out of a tutoring session: 

  • Bring materials: Bring notes, textbooks, and homework to the session. 
  • Have questions ready: Be prepared to ask questions and guide the session. 
  • Be distraction-free: Turn off your phone or online chat programs 

Your tutor will introduce themselves to you and ask questions about what you would like to work on during the session so they can best support your learning. Tutors will also suggest strategies for studying, time management, and test preparation.